Many of you have probably read this post, that was published earlier this week by a fellow Finnish blogger, Rose Shock. It's a very good post, so if you haven't, I suggest you go read it first. But I still felt like I had to put my two cents in.
I've always been an "I believe it when I see it" -kind of person (stupid? maybe), so even though I was aware of the rumors surrounding this company when I purchased from them, because none of my friends or none of the people I actually know, had had any problems with them, I saw no reason not to give them a try. (But I later found out that Malle, who ordered her black velvetine at the same time as I made my order, had experienced cracking with the product).
The products seemed great to me and that's how I decided to make an order (16th of Jan). The unicorn lipsticks and the velvetines I bought, were my first purchase and experience with them product and company wise.
can lime crimes shipping be any slower i want my stuff like now
— VIIVI V▲NESS▲ R. (@kisumaikuchuuru) 3. helmikuuta 2015
3rd of Feb: I was anxious to get my stuff, because I hate waiting lol. The shipping was delayed with a week from the purchasing date because they had a huge number of orders to fullfil or what-so-ever. Turns out my order arrived two days after I complained about it...
Anyway, though the shipping took agonizing 3 weeks (which in my books is a long time), I was happy with the products (also, please keep in mind that my posts only reviewed the products themselves and not the company behind them).
Even if I was lucky and everything went pretty much as it should, some people weren't and have had serious problems with the company, having their credit card info stolen etc. Luckily I used PayPal and therefore was unaffected by it. The damage caused by the incident is not to something to be ignored and I feel so sorry for those who lost huge amounts of money and to whom it may have caused dramatic changes in their lives.
What bothers me, is I don't really know what Lime Crime is doing to fix the situation?? Except for changing their webshop platfrom and sending the letter below to their customers, but is it enough to regain a customer's trust?
|Who is this Mark person anyway, I thought Doe was the president?|
These things are serious and it has definitely given me a good lesson to be careful when shopping online, because things like this might happen! I'm more than sure I'll continue paying with PayPal because I want to be safe.
Anyway, getting your money stolen is way more serious than my problems, but there's something that caught my attention and made me feel scammed and pissed. Wicked is the product I've used the most since recieving them and I just noticed something weird. Take a look:
I've honestly used it like 5 times and this is how much I have left!! I decided to check the site, but the info about the quantity of product in each tube is nowhere to be found. Next I checked the packaging and there's the TINIEST EVER print that says 2,6ml, which a normal person can't really even see without a magnifying glass. So, I've literally paid $20 for a few drops of lipstick PER PRODUCT. This is what makes me angry. For comparison, the liquid lipstick by Jeffree Star has 5,6ml for $18.
I decided to check the amount of product in the unicorn lippies too. 3,5g for $18. Okay, that sounds more reasonable, because for example MAC has 3g and NYX has 4,5g and a regular lipstick runs out much slower anyway.
BUT! While taking a closer look, I noticed something weird in these too. Take a look below:
After all, I feel a bit disappointed with the company. I really liked the products, but I also know, there's a lot of people who will judge you if you show any kind of support towards them and I don't really know how I should feel about that. I don't want fingers pointing at me, calling me a bad person for purchasing a makeup product. I personally don't see anything wrong with it if you want to buy a lipstick that works and have a way to be safe when getting it (buying from other seller and/or using PayPal), even if it's kind of supporting the company.... idk. Many of you might feel differently about it. I still think the judging fingers should be pointing at Lime Crime, not the customer.
I've been drooling over LC's Venus palette for a long time, but haven't gotten my fingers on it yet, because it's constantly out of stock. And there's no way I'm paying 200€ for it in eBay. When finding out the amount of product in these lipsticks, I started thinking what if the Venus palette is also something you can use like five times and then run out? This is making me reconsider dupes for it because I know those exist, but I was kinda hoping to get a whole palette and not having to buy separate eyeshadows... I don't really know what I should do about it.
ANYWAY, long story short: stolen credit card infos and other problems suck, small amounts of product for expensive prices suck, people trying to guilt other customers who use their products also suck ass big time. I was happy about the quality of the products and no, I won't throw them out and I will keep on using them until they run out (which might be sooner than I'd like). Then I'll probably try out some other brand and hope it will be better.